I hope you never need to return an item to me — I want you to love every piece you buy! because of the made to order nature of the shop, my budget is very modest and returns are not encouraged.

you may be eligible for a refund if your item/s:

➥ arrive damaged

➥ are not as advertised

➥ arrive incorrectly manufactured

you may not be eligible for a refund if:

➥ you no longer want the item/s

➥ you are experiencing fit issues despite the item/s being as advertised

➥ you have damaged the item/s

➥ your parcel was not delivered to you due to your error e.g. providing the wrong address, missing delivery attempts/failing to retrieve from delivery centre. you will be subject to paying a charge for redelivery.

➥ you don’t want to wait any longer for your item/s

in the case of a return, it will always be the customer’s responsibility to safely post items back to the studio. this cost is not worked into the price of my garments and must be covered by you.